Frequently Asked Questions

Simply click the "Register" button, fill in your details including name, email, and contact information. Submit the verification documents to complete your registration.

Government-issued ID (passport, driver's license, or UMID) and proof of address (utility bill or bank statement).

You must be at least 18 years old to register and play at PHL789. We require valid identification to verify your age.

No, each player is limited to one verified account. Multiple accounts may result in suspension and forfeiture of winnings.

We accept GCash, PayMaya, bank transfers, e-wallets, and cryptocurrency. All transactions are secure and encrypted.

GCash and e-wallet withdrawals: 5-15 minutes. Bank transfers: 1-3 business days. VIP members get priority processing.

We charge no fees for GCash and PayMaya deposits. Other methods may have minimal processing fees depending on your bank.

The minimum deposit amount is PHP 100 for most payment methods. Some promotions may have higher minimum requirements.

PHL789 works on all modern smartphones, tablets, and desktop computers. For best experience, use Chrome or Safari.

Check your internet connection, clear your browser cache, or try a different browser. For persistent issues, contact support.

Yes, our app is developed with industry-standard security protocols and regularly updated to ensure user safety.

Click "Forgot Password" on the login page and follow the instructions sent to your registered email.